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Employment Application – Donor Outreach Specialist I

  • WELCOME!

    Military Non-Profit Consulting, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    If you have any questions or difficulty completing our online application, please contact Jennifer Kelley at jkelley@military-npc.com.

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  • POSITION DESCRIPTION - Donor Outreach Specialist I

    Please review this position description carefully and acknowledge reciept and understanding below.
  • Position: Donor Outreach Specialist I

    Classification: Hourly Non-exempt

    Reports to: Senior Donor Outreach Specialist

    Document Current as of: 10/9/2018
    Basic Purpose of the Position: Our Donor Outreach Specialists serve as a liaison between our Non-Profit Clients and their family of previous and prospective donors, sharing the Organization's vision and mission. The successful candidate will be comfortable speaking on the phone with a goal to expand the number of donors and support for the Organization while leaving every individual contacted "feeling good" about the experience. We’re looking for upbeat, personable, motivated professionals who feel passionately about partnering with our Non-profit clients to make a difference – one phone call at a time.

    Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    1. Place phone calls to previous and potential donors and then document results/ responses in our computerized directory
    2. Perform script (with necessary adjustments as applicable) to ensure consistency of fundraising program
    3. Discuss and answer prospects’ questions about the Organization
    4. Generate between 20 to 30 dials per hour (100 per 4-hour shift)
    5. Meet or exceed the projected fundraising goals
    6. Set appointments with family base of prospective or current donors
    7. Maintain computer, telephone, and other required equipment and services
    8. Communicate any problems, concerns or questions to supervisory staff
    9. Refer current or prospective donor complaints to supervisor for quality control
    10. Communicate respectfully and politely with all potential donors, clients, and team members at all times
    Competencies
    1. Customer/Client/Team Focus.
    2. Communication Proficiency.
    3. Personal Credibility/Effectiveness.
    4. Basic Computer and Typing Skills.
    5. Relationship and Results Driven.
    Work Environment: This position is “work from home” with occasional meetings and training sessions at our Henderson, NV office. The employee is required to provide and maintain a PC running Windows Vista or newer (Windows 7 or 8), with at least 4GB of RAM and a dual-core processor (Intel Core2Duo or higher, AMD Athlon II or higher). Mac’s must run OSX 10.8 or higher. In addition, you must install and maintain an antivirus program on your system that is free from viruses/malware. You must also maintain an Internet connection that meets the required standards. Please see “Working from Home with VanillaSoft – Remote Users Guide” for details.

    Physical Demands: This is a largely sedentary role involving phone and computer use. Some travel to our local Henderson, NV office is required.

    Position Type/Expected Hours of Work: Some flexibility in hours is allowed, but employee must be available during the “core” work week/hours of Monday through Friday (with availability on Sundays) - 2pm to 6pm (flexibility for availability between 9am and noon) and must maintain availability to work up to 20-hours each week.

    Travel: No travel is expected for this position – other than occasional travel to and from our local Henderson, NV office for meetings and training.

    Required Education and Experience: High school diploma or equivalent. Military veteran or spouse of a veteran.

    Other Duties: Please note this position description has been approved by all levels of management and it is not designed or intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  • Your signature constitutes an understanding of the requirements, essential functions and duties of the position as outlined above.
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  • EMPLOYMENT APPLICATION - Personal Data

    Please carefully read and answer all required questions. If you would like, you may also attach a resume below.
  • EMPLOYMENT DESIRED

  • REFERRAL SOURCE

  • EDUCATION

  • EMPLOYMENT HISTORY

    Include your last seven (7) years of employment history, including periods of unemployment, starting with the most recent and working backward in time. Incomplete information could disqualify you from further consideration.
  • REFERENCES

    Give the names of three persons not related to you, whom you have known at least three (3) years.
  • RESUME & COVER LETTER

  • Drop files here or
    Accepted file types: pdf.
  • SIGNATURE

    Please read carefully before signing: Military Non-profit Consulting, L.L.C. (MNPC) is an equal opportunity employer. MNPC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for MNPC to hire me. If I am hired, I understand that either MNPC or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of MNPC has the authority to make any assurance to the contrary. I attest with my signature below that I have given to MNPC true and complete information on this application. No requested information has been concealed. I authorize MNPC to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
  • THIS APPLICATION IS VALID FOR 60 DAYS FROM THE ELECTRONIC SIGNATURE DATE ABOVE.