WELCOME!

Military Non-Profit Consulting, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you have any questions or difficulty completing our online application, please contact Jennifer Kelley at jkelley@military-npc.com.

POSITION DESCRIPTION - Donor Outreach Specialist I

Please review this position description carefully and acknowledge reciept and understanding below.

Position: Donor Outreach Specialist I

Classification: Hourly Non-exempt

Reports to: Senior Donor Outreach Specialist

Document Current as of: 10/9/2018

Basic Purpose of the Position: Our Donor Outreach Specialists serve as a liaison between our Non-Profit Clients and their family of previous and prospective donors, sharing the Organization's vision and mission. The successful candidate will be comfortable speaking on the phone with a goal to expand the number of donors and support for the Organization while leaving every individual contacted "feeling good" about the experience. We’re looking for upbeat, personable, motivated professionals who feel passionately about partnering with our Non-profit clients to make a difference – one phone call at a time.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Place phone calls to previous and potential donors and then document results/ responses in our computerized directory
Perform script (with necessary adjustments as applicable) to ensure consistency of fundraising program
Discuss and answer prospects’ questions about the Organization
Generate between 20 to 30 dials per hour (100 per 4-hour shift)
Meet or exceed the projected fundraising goals
Set appointments with family base of prospective or current donors
Maintain computer, telephone, and other required equipment and services
Communicate any problems, concerns or questions to supervisory staff
Refer current or prospective donor complaints to supervisor for quality control
Communicate respectfully and politely with all potential donors, clients, and team members at all times

Competencies

Customer/Client/Team Focus.
Communication Proficiency.
Personal Credibility/Effectiveness.
Basic Computer and Typing Skills.
Relationship and Results Driven.

Work Environment: This position is “work from home” with occasional meetings and training sessions at our Henderson, NV office. The employee is required to provide and maintain a PC running Windows Vista or newer (Windows 7 or 8), with at least 4GB of RAM and a dual-core processor (Intel Core2Duo or higher, AMD Athlon II or higher). Mac’s must run OSX 10.8 or higher. In addition, you must install and maintain an antivirus program on your system that is free from viruses/malware. You must also maintain an Internet connection that meets the required standards. Please see “Working from Home with VanillaSoft – Remote Users Guide” for details.

Physical Demands: This is a largely sedentary role involving phone and computer use. Some travel to our local Henderson, NV office is required.

Position Type/Expected Hours of Work: Some flexibility in hours is allowed, but employee must be available during the “core” work week/hours of Monday through Friday (with availability on Sundays) - 2pm to 6pm (flexibility for availability between 9am and noon) and must maintain availability to work up to 20-hours each week.

Travel: No travel is expected for this position – other than occasional travel to and from our local Henderson, NV office for meetings and training.

Required Education and Experience: High school diploma or equivalent. Military veteran or spouse of a veteran.

Other Duties: Please note this position description has been approved by all levels of management and it is not designed or intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Electronic Signature*

Your signature constitutes an understanding of the requirements, essential functions and duties of the position as outlined above.

First Last

Date of Electronic Signature*

EMPLOYMENT APPLICATION - Personal Data

Please carefully read and answer all required questions. If you would like, you may also attach a resume below.

Name*

First Last

Address*

Street Address Address Line 2 City State ZIP Code

Phone*

Email*

Are you eligible to work in the U.S?*

YES
NO

Are you at least 18 years or older?*

YES
NO

Have you ever been terminated from employment or asked to resign by an employer?*

YES
NO

If yes, please provide company names and details

Can you work any shift?*

YES
NO

Comments

If required, can you work overtime, including weekends?*

YES
NO

Comments

Are you able to perform the essential functions of the job for which you are applying, with or without a reasonable accommodation?*

YES
NO

EMPLOYMENT DESIRED

Date you can start*

Hourly Rate/Salary desired*

Position desired*

Are you currently employed?*

YES
NO

If so may we inquire of your present employer?*

YES
NO

REFERRAL SOURCE

How did you hear about us?*

WalkIn
Referral
Advertisement
Other

Comments

Have you ever worked for this company before?*

YES
NO

Please explain

Do you know anyone who works for our company?*

YES
NO

If yes, who?

EDUCATION

High School - Name and location of school*

High School - Number of years attended*

High School - Degree received*

High School - Subjects studied/Major*

College, University or Trade School - Name and location of school

College, University or Trade School - Number of years attended

College, University or Trade School - Degree received

College, University or Trade School - Subjects studied/Major

EMPLOYMENT HISTORY

Include your last seven (7) years of employment history, including periods of unemployment, starting with the most recent and working backward in time. Incomplete information could disqualify you from further consideration.

1) Employer Name*

1) Employer Phone*

1) Employer Address*

Street Address Address Line 2 City State ZIP Code

1) Job Title*

1) From*

1) To*

1) Immediate Supervisor & Title*

1) Summarize the nature of work performed and job responsibilities*

1) Reason for leaving*

May we contact your current employer?*

YES
NO
N/A

2) Employer Name

2) Employer Phone

2) Employer Address

Street Address Address Line 2 City State ZIP Code

2) Job Title

2) From

2) To

2) Immediate Supervisor & Title

2) Summarize the nature of work performed and job responsibilities

2) Reason for leaving

3) Employer Name

3) Employer Phone

3) Employer Address

Street Address Address Line 2 City State ZIP Code

3) Job Title

3) From

3) To

3) Immediate Supervisor & Title

3) Summarize the nature of work performed and job responsibilities

3) Reason for leaving

Do you have any special skills, experience and/or training that would enhance your ability to perform the position applied for? If yes, explain*

Computer Skills (please describe)*

REFERENCES

Give the names of three persons not related to you, whom you have known at least three (3) years.

1) Reference Name

First Last

1) Reference Address

Street Address Address Line 2 City State ZIP Code

1) Reference Phone

1) Reference Email

1) Reference - number of years acquainted

2) Reference Name

First Last

2) Reference Address

Street Address Address Line 2 City State ZIP Code

2) Reference Phone

2) Reference Email

2) Reference - number of years acquainted

3) Reference Name

First Last

3) Reference Address

Street Address Address Line 2 City State ZIP Code

3) Reference Phone

3) Reference Email

3) Reference - number of years acquainted

RESUME & COVER LETTER

If you would like to include a resume, please upload your resume and cover letter here.

Drop files here or

Accepted file types: pdf, Max. file size: 10 MB, Max. files: 2.

SIGNATURE

Please read carefully before signing: Military Non-profit Consulting, L.L.C. (MNPC) is an equal opportunity employer. MNPC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for MNPC to hire me. If I am hired, I understand that either MNPC or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of MNPC has the authority to make any assurance to the contrary. I attest with my signature below that I have given to MNPC true and complete information on this application. No requested information has been concealed. I authorize MNPC to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

Date of electronic signature*

Electronic signature*

First Last

THIS APPLICATION IS VALID FOR 60 DAYS FROM THE ELECTRONIC SIGNATURE DATE ABOVE.

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Employment Application – Donor Outreach Specialist I

WELCOME!

POSITION DESCRIPTION - Donor Outreach Specialist I

EMPLOYMENT APPLICATION - Personal Data

EMPLOYMENT DESIRED

REFERRAL SOURCE

EDUCATION

EMPLOYMENT HISTORY

REFERENCES

RESUME & COVER LETTER

SIGNATURE